Returns & Warranty
Every Starzelo stand and card is backed by a 12-month warranty.
12-month warranty
We stand behind the quality of our stands and cards, so every Starzelo product comes with a 12-month warranty.
If you have an issue with your product in that time, email us right away at support@starzelo.com.au with your order details and a short description of the problem. A member of our team will get back to you as soon as possible to replace your product.
Change of mind
We don't refund orders for change of mind due to the logistics involved. We're committed to making sure you're happy with your order, so if there's anything we can do to help, please get in touch at support@starzelo.com.au.
Your consumer rights
Nothing in this policy limits your rights under the Australian Consumer Law.
Last updated 24 October 2026